Privacy policy

At Bazaarly, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you use our website or place an order, we may collect information such as:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order and transaction details

  • Payment-related information

  • IP address

  • Device and browser information

  • Website usage and interaction data

We only collect information that is reasonably required to provide our products and services.

How We Use Your Information

We may use your information to:

  • Process and fulfil your orders

  • Arrange shipping and delivery

  • Provide order updates and customer support

  • Process payments, refunds, or replacements

  • Prevent fraud and suspicious transactions

  • Improve our website, products, and services

  • Send promotional messages or offers where permitted

  • Meet applicable legal and regulatory requirements

Payment Information

Payments may be processed through secure third-party payment gateways.

Bazaarly does not directly store complete debit card, credit card, UPI, or banking credentials where payments are handled by third-party payment providers.

Your payment information may be processed according to the privacy and security policies of the respective payment service provider.

Sharing of Information

We may share necessary customer information with trusted third parties involved in providing our services, including:

  • Shipping and courier partners

  • Payment gateways

  • Order fulfilment partners

  • Website hosting and technology providers

  • Marketing and analytics service providers

  • Customer support service providers

We share only the information reasonably required for these services.

We do not sell or rent your personal information to third parties.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Remember customer preferences

  • Maintain shopping cart functionality

  • Understand website traffic

  • Improve website performance

  • Provide relevant advertising and marketing

  • Measure the effectiveness of marketing campaigns

You may disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

Marketing Communications

With your permission or where otherwise permitted, we may use your email address or phone number to send:

  • Promotional offers

  • Product updates

  • Discounts

  • Abandoned cart reminders

  • Marketing communications

You may opt out of marketing communications at any time by using the unsubscribe option provided in the communication or by contacting us.

Data Security

We take reasonable administrative and technical measures to protect personal information from:

  • Unauthorized access

  • Misuse

  • Loss

  • Disclosure

  • Modification

  • Destruction

However, no method of electronic transmission or online storage can be guaranteed to be completely secure.

Data Retention

We may retain your information for as long as reasonably necessary to:

  • Complete your orders

  • Maintain transaction records

  • Provide customer support

  • Resolve disputes

  • Prevent fraud

  • Meet applicable legal, tax, accounting, and regulatory requirements

Information that is no longer reasonably required may be deleted or anonymized where appropriate.

Your Privacy Rights

Subject to applicable laws, you may contact us to:

  • Request information about personal data held by us

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Withdraw consent where processing is based on consent

  • Raise a concern regarding the handling of your personal information

Some information may need to be retained where required for legal, transaction, fraud-prevention, or regulatory purposes.

Third-Party Services

Our website may use third-party services, applications, analytics providers, payment gateways, or advertising platforms.

These third parties may collect and process information according to their own privacy policies. Bazaarly is not responsible for the privacy practices of independent third-party websites or services.

Third-Party Links

Our website may contain links to external websites.

Once you leave the Bazaarly website, this Privacy Policy no longer applies to the activities of those third-party websites. We recommend reviewing their privacy policies before providing personal information.

Children's Privacy

Our products and services are not intentionally designed to collect personal information from children without appropriate parental or guardian involvement where required by applicable law.

If you believe personal information relating to a child has been provided to us improperly, please contact us.

India-Only Operations

Bazaarly currently operates and delivers orders within India only.

Customer information may be shared with relevant delivery, payment, fulfilment, and technology partners as necessary to process orders and provide our services within India.

Changes to This Privacy Policy

Bazaarly may update this Privacy Policy periodically to reflect changes in our business practices, website functionality, legal requirements, or services.

Any updated version will be published on this page.