Refund policy

At Bazaarly, we are committed to providing our customers with a smooth and satisfactory shopping experience. However, we understand that there may be occasions when you are not completely satisfied with your purchase.

This Refund and Returns Policy explains the conditions and process for requesting a return, replacement, or refund.

Refund Eligibility

Refund or return requests can be made within 15 days of receiving your order.

To be eligible for a return or refund:

  • The item must be unused and in the same condition in which it was received.

  • The product must be returned in its original packaging.

  • Proof of purchase, such as an order confirmation, invoice, or receipt, may be required.

Return Process

Contact Customer Support

To initiate a return, please email us at ibikashpswn412164@gmail.com with your order details and the reason for the return.

Return Shipping

Customers are responsible for return shipping charges unless the product received is damaged, defective, or incorrect.

Return Address

The applicable return address and return instructions will be provided by our customer support team after your return request has been reviewed and approved.

Please do not send any product back without receiving confirmation and return instructions from us.

Damaged or Defective Items

If you receive a damaged, defective, or incorrect product, please contact us within 7 days of delivery.

Please provide:

  • Your order details

  • A clear photo or video showing the damaged, defective, or incorrect item

  • A brief description of the issue

After verification, we may offer a replacement or refund, depending on the situation.

Non-Returnable Items

The following items may not be eligible for return or refund:

  • Personalized or customized products

  • Gift cards or vouchers

  • Final sale or clearance products

  • Products that have been used, damaged, or altered after delivery

Refund Processing

Once the returned product is received and inspected, we will notify you regarding the approval or rejection of your refund.

Approved Refunds

Approved refunds will generally be processed within 7–10 business days through the original payment method used for the order.

The actual time required for the refunded amount to reflect in your account may depend on your bank or payment provider.

Rejected Refunds

If the returned product does not meet our return eligibility requirements, we will notify you through email.

Late or Missing Refunds

If you have not received your refund after the stated processing period:

  1. Check your bank account again.

  2. Contact your bank, credit card provider, UPI provider, or payment service provider, as processing delays may occur.

  3. If you still have not received your refund, contact us at ibikashpswn412164@gmail.com.

Shipping Availability

Bazaarly currently delivers within India only.

Orders and deliveries are subject to serviceability based on the customer's delivery location and the availability of our shipping partners.