Terms of service

Welcome to Bazaarly.

These Terms of Service govern your use of our website, products, and services. By accessing our website or placing an order with us, you agree to be bound by these Terms of Service.

If you do not agree with these terms, please do not use our website or services.

General Conditions

By using our website, you confirm that you are legally capable of entering into a binding agreement or are using the website under the supervision of a parent or legal guardian where required.

You agree not to use our website, products, or services for any unlawful, fraudulent, or unauthorized purpose.

We reserve the right to refuse service to anyone where reasonably necessary.

Products and Services

We make reasonable efforts to display product information, descriptions, images, specifications, and prices accurately.

However:

  • Product colours may appear slightly different depending on your screen or device.

  • Packaging or minor product details may vary depending on supplier availability.

  • Product availability is subject to change without prior notice.

  • Certain products may be available in limited quantities.

We reserve the right to modify, discontinue, or limit the sale of any product at any time.

Pricing

All product prices displayed on our website are listed in Indian Rupees (INR) unless stated otherwise.

Prices may change without prior notice.

Any applicable taxes, shipping charges, Cash on Delivery charges, or other fees will be displayed during checkout wherever applicable.

Orders

After placing an order, you may receive an order confirmation through email, SMS, WhatsApp, or another communication method.

We reserve the right to cancel or refuse an order in situations including:

  • Incorrect product pricing

  • Product unavailability

  • Suspicious or fraudulent activity

  • Incorrect customer information

  • Delivery address being outside our serviceable area

  • Payment failure

  • Technical or operational issues

If a prepaid order is cancelled by us, the eligible amount will be refunded according to our Refund and Returns Policy.

Order Information

Customers are responsible for providing accurate and complete information when placing an order.

This includes:

  • Customer name

  • Mobile number

  • Email address

  • Shipping address

  • PIN code

  • Payment details where applicable

Bazaarly will not be responsible for delays, failed deliveries, or losses caused by incorrect information provided by the customer.

Payments

We may accept payment methods including prepaid online payments and Cash on Delivery, depending on availability.

Online payments may be processed through third-party payment gateways.

By providing payment information, you confirm that you are authorized to use the selected payment method.

Shipping and Delivery

Bazaarly currently delivers within India only.

Estimated delivery timelines may vary depending on:

  • Customer location

  • Product availability

  • Courier partner

  • Weather conditions

  • Public holidays

  • Operational delays

  • Other circumstances beyond our reasonable control

Delivery timelines are estimates and are not guaranteed.

Cancellations

Customers should contact us as soon as possible if they wish to cancel an order.

Orders that have already been processed, packed, or shipped may not be eligible for cancellation.

Cancellation eligibility may depend on the order status.

Returns and Refunds

Returns, replacements, and refunds are governed by our Refund and Returns Policy.

Customers must ensure that return requests meet the eligibility requirements stated in that policy.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within the time period mentioned in our Refund and Returns Policy.

We may request photographs or videos of the product and packaging for verification.

Third-Party Services

Our website may use third-party services such as:

  • Payment gateways

  • Courier services

  • Fulfilment providers

  • Analytics services

  • Marketing platforms

  • Shopify applications and integrations

These third parties may have their own terms, conditions, and privacy policies.

Bazaarly is not responsible for the independent practices of third-party service providers.

Intellectual Property

All content available on the Bazaarly website, including text, graphics, logos, branding, layouts, and other materials owned or licensed by Bazaarly, is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or commercially exploit such content without prior written permission.

Prohibited Uses

You must not use the website:

  • For unlawful or fraudulent activities

  • To violate applicable laws or regulations

  • To infringe intellectual property rights

  • To transmit malicious software, viruses, or harmful code

  • To interfere with website security

  • To collect customer information without authorization

  • To submit false or misleading information

  • To attempt unauthorized access to our systems

We may restrict or terminate access to the website if these terms are violated.

Accuracy of Information

We try to ensure that information published on the website is accurate and up to date.

However, occasional typographical errors, pricing errors, product-description errors, or technical issues may occur.

We reserve the right to correct errors and update information without prior notice.

Limitation of Liability

To the extent permitted by applicable law, Bazaarly will not be responsible for indirect, incidental, or consequential losses arising from the use of our website, products, or services.

Nothing in these Terms is intended to exclude any customer rights that cannot legally be excluded under applicable Indian law.

Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.

Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will become effective once the updated Terms are published on our website.

Continued use of the website after changes are published indicates acceptance of the revised Terms.

Governing Law

These Terms of Service will be governed by and interpreted in accordance with the applicable laws of India.

Any disputes will be subject to the jurisdiction of the appropriate courts in India, subject to applicable consumer protection laws.