Shipping policy

At Bazaarly, we aim to provide a smooth and reliable delivery experience for all our customers.

This Shipping Policy explains our order processing, shipping timelines, delivery conditions, and other important information related to the shipment of your order.

Shipping Availability

Bazaarly currently delivers within India only.

We do not offer international shipping at this time.

Delivery availability may depend on the serviceability of the customer's PIN code and the coverage of our courier partners.

Order Processing Time

Orders are generally processed within 1–3 business days after they are successfully placed and confirmed.

Orders placed on weekends, public holidays, or during high-demand periods may require additional processing time.

Estimated Delivery Time

After dispatch, orders are generally delivered within 3–7 business days, depending on the delivery location and courier availability.

Delivery timelines are estimates and may vary due to:

  • Customer location

  • Courier partner delays

  • Weather conditions

  • Public holidays

  • High order volumes

  • Operational or logistical issues

  • Other circumstances beyond our reasonable control

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before the order is completed.

Certain orders may qualify for free shipping depending on ongoing offers, order value, or promotional campaigns.

Order Tracking

Once your order has been shipped, tracking information may be shared through email, SMS, WhatsApp, or another available communication method.

Tracking updates may take some time to appear after the order is dispatched.

Cash on Delivery

Cash on Delivery may be available for eligible orders and serviceable locations.

Additional Cash on Delivery charges may apply and will be displayed during checkout where applicable.

Bazaarly reserves the right to restrict Cash on Delivery for certain locations, products, customers, or orders where necessary.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at the time of placing an order.

Please ensure that your:

  • Name

  • Mobile number

  • House or flat number

  • Street address

  • Landmark

  • City

  • State

  • PIN code

are entered correctly.

Bazaarly will not be responsible for delivery delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

Failed Delivery Attempts

Our courier partner may make one or more delivery attempts depending on their delivery policy.

If delivery fails because the customer is unavailable, unreachable, or refuses the order, the shipment may be returned to us or our fulfilment partner.

Additional shipping charges may apply if the order needs to be shipped again.

Damaged Packages

If your package appears damaged or tampered with at the time of delivery, please contact us as soon as possible.

For damaged, defective, or incorrect products, please refer to our Refund and Returns Policy.

We may request photographs or videos of the package and product for verification.

Delayed or Lost Shipments

If your order has not arrived within the estimated delivery period, please contact our customer support team.

We will coordinate with the relevant courier or fulfilment partner to investigate the shipment.

Bazaarly will make reasonable efforts to assist customers in cases of delayed, lost, or misplaced shipments.

Order Changes and Cancellations

If you need to change your shipping address or cancel an order, please contact us as soon as possible.

Once an order has been processed or dispatched, we may not be able to change the delivery address or cancel the shipment.